Terms & Policies
Policies and Terms of Service
• Acceptance
• Place of Performance
• Shipping
• Shipments Outside the Continental USA
• Components
• Payment
• Sales Tax
• Customer Satisfaction Pledge
• Returns and Exchanges
• Restocking Fees
• Warranties
• Agreement
The terms and conditions of sale contained herein ("TERMS") apply to all sales entered into by and between AKSARBEN Services Inc., or any division or subsidiary thereof, and any AKSARBEN Services Inc. ("CUSTOMER").
Acceptance
Acceptance by the CUSTOMER named on the front of the invoice of any of the products listed on the front of the invoice shall constitute acceptance by the CUSTOMER of all TERMS and conditions contained herein. In the event that any provision shall be held to be contrary to law, the remaining provisions shall remain in full force or effect.
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Place of Performance
Any matters relating hereto shall be interpreted and construed in accordance with the laws of the state of Iowa and venue for any actions arising hereunder shall be had only in Iowa.
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Shipping
SignAndGraphicSupplies.com, customers receive UPS Ground shipping within the continental United States. Should you need your order sooner, quicker delivery options are available. If you elect special shipping, the shipping charge will be based on the size, weight, and shipping destination of the item. You will be shown the shipping charges before you submit your final order.
Because UPS does not deliver to P.O. boxes, a street address must be provided for every order
All items are shipped FOB AKSARBEN Services Inc.‘s warehouse. AKSARBEN Services Inc. will follow CUSTOMER instructions as to method of shipment. Title to items that CUSTOMER orders passes to CUSTOMER at AKSARBEN Services Inc.‘s shipping dock. All insurance and liability for shipments shall be the responsibility of CUSTOMER. AKSARBEN Services Inc. is not responsible for UPS or other carrier errors. AKSARBEN Services Inc. will make reasonable efforts to assist CUSTOMER to correct errors that CUSTOMER’S carrier might make. If you are in Alaska, Hawaii or are an International customer we currently do not ship to you.
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Shipments Outside the United States, Hawaii and Alaska
We currently do not accept orders with billing or shipping addresses outside of the United States, Hawaii or Alaska.
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Components
All items are new with factory, pass-through warranty (see WARRANTIES), unless otherwise noted. Consult your Item’s factory warranty statement for coverage details. CUSTOMER is responsible for all freight charges.
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Payment
At this time, we accept Visa, MasterCard, Discover and American Express in our shopping cart. If you have a special payment option need, please contact us at 800-646-6064 (712-325-4103).
All consumables orders must be prepaid unless an account has been established.
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Sales tax policy
We are required by law to collect and remit sales tax, at the current applicable rates, on any goods purchased and shipped to customers in the states of Iowa and Nebraska. If you are a reseller of goods in Iowa or Nebraska, you must have a Resale Certificate on file with us prior to your purchase in order to be exempt from sales tax.
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Customer Satisfaction Pledge
Pledge allows CUSTOMER to return items for credit or exchange only within 30 days. CUSTOMER is responsible for all freight charges. Thirty days is from date of invoice, not when CUSTOMER receives items. CUSTOMER use or abuse will be deducted out of credit given. Returned items must be in original packaging and in resalable condition.
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Returns & Exchanges
Discrepancies must be reported within 10 working days of shipment. ALL return shipments require a valid AKSARBEN Services Inc. Return Merchandise Authorization (RMA) number prior to shipment, or they will be refused. Items for return must be shipped to AKSARBEN Services Inc., insured for full value against loss or damage, UPS, FEDEX or other traceable carrier. We cannot accept COD shipments. Any consumables materials claimed as defective being returned must be accompanied with a sample showing defect. RMA numbers are good for 30 days from date of issuance. Items received with expired RMA numbers will be refused.
The label on your return should be addressed to:
Aksarben Sign and Graphic Supplies
RETURNS
3319 Nebraska Avenue
Council Bluffs, IA 51501
Do not write on the box. Use a standard shipping label ONLY. Make sure that you write the RMA# clearly on the shipping label, NOT ON THE BOX.
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Restocking Fees
A 25% restocking fee may be charged on all items returned for exchange or credit. A 30% restocking fee will be charged on all items returned for credit or exchange if not in their original packing boxes or if their original packing boxes have been defaced or written on or if all accessories and packing materials to the unit are not returned.
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Warranties
AKSARBEN Services Inc. MAKES NO WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED, FOR ANY PRODUCTS SOLD BY AKSARBEN Services Inc. TO CUSTOMER, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT IS LIABILITY ASSUMED FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE USE OF A PRODUCT. This warranty is in lieu of all other warranties, express or implied, including but not limited to the warranties of merchant ability and fitness for a particular purpose. Province laws may offer other rights in addition to those above. However, AKSARBEN Services Inc. will pass-through to CUSTOMER all manufacturers’ warranties that are available to AKSARBEN Services Inc. for up to one year from the date of purchase. CUSTOMER is responsible for all freight charges. AKSARBEN Services Inc. will not issue refunds for defective products, but will, during such one year period make every effort to replace the defective product as soon as possible. AKSARBEN Services Inc. retains the right, but not the obligation, to substitute similar products if the returned product is unavailable. The pass-through warranty obligations of AKSARBEN Services Inc. set forth herein are contingent upon, and subject to, agreements between AKSARBEN Services Inc. and its manufacturers, which agreements may change from time to time without notice to CUSTOMER.
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Entire Agreement
The parties agree that this agreement is the complete and exclusive statement of the mutual understanding of the parties and that this Agreement supersedes and cancels all previous written and oral agreements and communication relating to the subject matter of this Agreement.
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Legal Notices
SignAndGraphicSupplies.com is a web site of Aksarben Service, Inc.
Aksarben Services Inc. provide their services to you subject to the following notices, terms, and conditions. When you use any SignAndGraphicSupplies.com, service, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service.
COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Aksarben Services Inc. or its content suppliers and is protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of Aksarben Services Inc. and is protected by U.S. and international copyright laws. All software used on this site is the property of Aksarben Services Inc. or its software suppliers and is protected by U.S. and international copyright laws. The content and software on this site may be used as a shopping, selling, and banner resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site is strictly prohibited.
TRADEMARKS
Aksarben Services Inc. trademarks may not be used in connection with any product or service that is not Aksarben Services Inc. in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Aksarben Services Inc..
USE OF SITE
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose that is not expressly permitted by Aksarben Services Inc.. Aksarben Services Inc. reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Aksarben Services Inc. believes that a customer’s or user’s conduct violates applicable law or is harmful to the interests of Aksarben Services Inc..
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the Aksarben Services Inc. Web site, you warrant to Aksarben Services Inc. that you will not use the Aksarben Services Inc. Web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Aksarben Services Inc. Web site in any manner which could damage, disable, overburden, or impair the Aksarben Services Inc. Web site or interfere with any other party’s use and enjoyment of the Aksarben Services Inc. Web site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Aksarben Services Inc. Web site.
COPYRIGHTS
Aksarben Services Inc. respects the intellectual property of others.
RISK OF LOSS
All items purchased from Aksarben Services Inc. are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
DISCLAIMER
THIS SITE IS PROVIDED BY AKSARBEN SERVICES INC. ON AN "AS IS" BASIS. AKSARBEN SERVICES INC. MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, AKSARBEN SERVICES INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AKSARBEN SERVICES INC. WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
APPLICABLE LAW
This site is created and controlled by Aksarben Services Inc. in the State of Iowa, USA. As such, the laws of the State of Iowa will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. By entering the Aksarben Services Inc. Web site, you hereby consent to the exclusive jurisdiction and venue of courts in Pottawatomie County, Iowa, USA in all disputes arising out of or relating to the use of the Aksarben Services Inc. Web site.
GENERAL
If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.
Any rights not expressly granted herein are reserved.
OUR ADDRESS:
Aksarben Services, Inc.
3319 Nebraska Avenue
Council Bluffs, IA 51501
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