Because UPS does not deliver to P.O. boxes, a street address must be provided for every order

All items are shipped FOB AKSARBEN Services Inc.'s warehouse. AKSARBEN Services Inc. will follow CUSTOMER instructions as to method of shipment. Title to items that CUSTOMER orders passes to CUSTOMER at AKSARBEN Services Inc.'s shipping dock. All insurance and liability for shipments shall be the responsibility of CUSTOMER. AKSARBEN Services Inc. is not responsible for UPS or other carrier errors. AKSARBEN Services Inc. will make reasonable efforts to assist CUSTOMER to correct errors that CUSTOMER'S carrier might make. If you are in Alaska, Hawaii or are an International customer we currently do not ship to you.

Shipments Outside the United States, Hawaii and Alaksa
We currently do not accept orders will billing or shipping addresses outside of the United States, Hawaii or Alaska. 

Components
All items are new with factory, pass-through warranty (see WARRANTIES), unless otherwise noted. Consult your Item's factory warranty statement for coverage details. CUSTOMER is responsible for all freight charges.

Payment
At this time, we accept Visa, Mastercard,  in our shopping cart. We have plans to accept checks  in upcoming months. In the meantime, if you have a special payment option need, please contact us at 800-646-6064 (712-325-4103).

All consumables orders must be prepaid unless an account has been established.

Sales tax policy
The State of Iowa requires all retailers to charge a 6.5% sales tax on goods purchased by its residents. We are currently not required to collect sales tax on orders shipped to residents of other states or businesses within Iowa with which we have an Iowa tax number on file.

Customer Satisfaction Pledge
Pledge allows CUSTOMER to return items for credit or exchange only within 30 days. CUSTOMER is responsible for all freight charges. Thirty days is from date of invoice, not when CUSTOMER receives items. CUSTOMER use or abuse will be deducted out of credit given.  Returned items must be in original packaging and in resalable condition. 

Returns & Exchanges
ALL return shipments require a valid AKSARBEN Services Inc. Return Merchandise Authorization (RMA) number prior to shipment, or they will be refused. Items for return must be shipped to AKSARBEN Services Inc., insured for full value against loss or damage, UPS, FEDEX or other traceable carrier. We cannot accept COD shipments. Any consumables materials claimed as defective being returned must be accompanied with a sample showing defect. RMA numbers are good for 30 days from date of issuance. Items received with expired RMA numbers will be refused.

The label on your return should be addressed to:

AKSARBEN Sign and Graphic Supplies
3319 Nebraska Avenue
Council Bluffs, Ia 51501

Do not write on the box. Use a standard shipping label ONLY. Make sure that you write the RMA# clearly on the shipping label, NOT ON THE BOX.

Restocking Fees
A 25% restocking fee may be charged on all items returned for exchange or credit. A 30% restocking fee will be charged on all items returned for credit or exchange if not in their original packing boxes or if their original packing boxes have been defaced or written on or if all accessories and packing materials to the unit are not returned.

Warranties
AKSARBEN Services Inc. MAKES NO WARRANTY OF ANY KIND, EXPRESSED OR IMPLIED, FOR ANY PRODUCTS SOLD BY AKSARBEN Services Inc. TO CUSTOMER, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT IS LIABILITY ASSUMED FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE USE OF A PRODUCT. This warranty is in lieu of all other warranties, express or implied, including but not limited to the warranties of merchant ability and fitness for a particular purpose. Province laws may offer other rights in addition to those above. However, AKSARBEN Services Inc. will pass-through to CUSTOMER all manufacturers' warranties that are available to AKSARBEN Services Inc. for up to one year from the date of purchase. CUSTOMER is responsible for all freight charges. AKSARBEN Services Inc. will not issue refunds for defective products, but will, during such one year period make every effort to replace the defective product as soon as possible. AKSARBEN Services Inc. retains the right, but not the obligation, to substitute similar products if the returned product is unavailable. The pass-through warranty obligations of AKSARBEN Services Inc. set forth herein are contingent upon, and subject to, agreements between AKSARBEN Services Inc. and its manufacturers, which agreements may change from time to time without notice to CUSTOMER.

Entire Agreement
The parties agree that this agreement is the complete and exclusive statement of the mutual understanding of the parties and that this Agreement supersedes and cancels all previous written and oral agreements and communication relating to the subject matter of this Agreement.