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FAQ

What are your business hours?

Aksarben Sign & Graphic Supplies is open Monday through Friday, 8am to 5pm CST, or by appointment.

Does Aksarben deliver orders?

Yes!  Free local deliveries for orders over $150.00 (account must be current and payments approved). Needs to be ordered the day prior by 3:30pm. $10 delivery charge for order under $150.00. Deliveries are available every business day.

What is your shipping information?

Shipping Information: We use standard UPS shipping rates and add a $3.50 handling charge per order. Most orders shipped within 24 hours! Certain orders, because of their size and/or weight, are subject to pick-up only.

What is your warranty policy?

Warranty Information: Aksarben Sign & Graphic Supplies makes no warranties, expressed or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose. User is responsible for determining whether product is fit for a particular purpose and suitable for user’s method of application.

What is your return policy?

Return Policy: All discrepancies must be reported within 10 working days of shipment. All returns must be authorized. A Return Authorization Number will be issued by Aksarben Sign & Graphic Supplies, Inc. for approved returns. A 25% restocking charge may be applicable. NO RETURNS WILL BE ACCEPTED WITHOUT A RETURN AUTHORIZATION NUMBER.

Where are we located?

Aksarben Sign & Graphic Supplies is located in Council Bluffs, just minutes from downtown Omaha.  Our address is: Aksarben Sign & Graphic Supplies • 3319 Nebraska Avenue • Council Bluffs, IA 51501.

What about special orders or products not found on this website?

Give us a call for products not seen here in our web store.  There’s a very good chance we can help you find what you are looking for.

How do I contact Aksarben Sign & Graphic Supplies?

Feel free to call us toll-free at (800) 646-6064, or send us an email at (JavaScript must be enabled to view this email address).  Locally, you can call us at (712) 325-4103, or send us a fax at (712) 325-5460 or (888) 256-5530.